F171: Blue-Collar Leadership & Supervision: Discover the Keys to Unleashing Your Team’s Potential

The Engagement Dilemma: Employee Engagement Starts with Engaged Leadership Unfortunately, it’s common for many team leaders, supervisors, and managers to be promoted from within or to be hired from the outside without ever receiving any type of formal leadership development training. They’re always expected to lead, often without ever being taught how to lead. Management is about managing things and processes. Leadership is about influencing people. It’s not about the position or title leaders hold. It’s about the leader’s ability to influence others, specifically team members, to align with the vision and to accomplish the mission. Leadership impacts the character and culture of an organization, which in turn affects everything else. Leadership, or the lack of it, affects morale, employee engagement, teamwork, communication, customer service, employee turnover, and productivity. Learn how to equip yourself and/or your leaders with the mindset and knowledge to lead with 360° of influence.